At Windowtech.ca (Hereafter referred to as “Windowtech”) the protection of your personal information is an important priority. Windowtech’s Policy regarding the collection, use and disclosure, if any, of personal information can be broken down into the 10 principles covered in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
We will collect, use or disclose your personal information only with your knowledge and consent, except where required or permitted by law. Windowtech will not make your consent a requirement to the supply of a product or a service other than required to be able to supply the product or service. Consent can be express or, in some circumstances, implied, and given in writing, by using or not using a check-off box, electronically, orally (in person or by telephone), or by your conduct, such as use of a product or service. In determining the type of consent to obtain, Windowtech will consider all relevant factors, including the sensitivity of the information and your reasonable expectations. You may withdraw your consent at any time, on reasonable notice, subject to legal or contractual restrictions.
The collection of personal information by Windowtech will be limited to what is necessary for the purposes, which it identifies. We will collect personal information by fair and lawful means.
Limiting Use, Disclosure and Retention
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will be retained only as long as necessary for these purposes or as required by law.
We will keep your personal information as accurate, complete and up-to-date as necessary for the purposes for which it is to be used.
Windowtech will protect personal information by security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: physical (e.g., locked filing cabinets, restricted access, appropriate disposal of personal information), organizational (e.g., security clearances, access only on a “need to know” basis), technological (e.g., passwords, encryption) and training of employees.
Information about our policies and practices relating to the management of personal information will be made readily available to individuals.
Upon request, Windowtech will inform you of the existence, use and disclosure of personal information relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate. However, in certain circumstances permitted by law, this information will not be disclosed to you. Some examples of these circumstances are information that contains references to other individuals, that cannot be disclosed for legal, security or commercial proprietary reasons, or that is subject to solicitor-client or litigation privilege. We do not knowingly collect or solicit personal information from anyone under the age of eighteen or knowingly allow such persons to register. If you are under the age of eighteen, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from an individual under the age of eighteen, we will remove that information as quickly as possible. If you believe that we might have any information from or about a person under the age of eighteen, please contact us.
Contacting us and/or Compliance
For anything to do with this Policy, including questions, comments, or compliance with this Policy, please contact us contact@Windowtech.ca. Windowtech will inform individuals who make enquiries or lodge complaints about its enquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.
This Policy is subject to PIPEDA and/or any other applicable privacy laws and Windowtech’s right to change it at any time.